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Help & security

Frequently asked questions

Quick answers about quota, privacy, account access, and common generation problems.

Common questions

Clear answers for the decisions that affect privacy, usage, and security.

No. A new image stays private in your account. It appears in the community gallery only after you publish it.
Web quota limits daily generations from the site. API quota is a separate lifetime allowance for authenticated API requests.
Check whether another request is still pending, your daily quota is exhausted, or your email needs verification. The Created images page shows pending work and remaining usage.
No. Edit image creates a new child result using the original prompt and image as references. The original remains unchanged.
API quota is charged only after generation succeeds. Invalid input, rejected content, exhausted quota, and provider failures are not charged.
Open the failed image to read its safe error message, then retry. Adjust the prompt or reference image if validation or content review rejected the request.
Verify your email, use a unique password or passkey, enable two-factor authentication, and store recovery codes offline.
The old token stops working immediately. Your quota, request statistics, and logs remain attached to the same key record.
Still need help?
Open the relevant image or request log first. Its current status and safe error message usually identify the next step.
Ready for the next step?
Put the guide into practice, or continue with the next topic when you need a deeper workflow.
Quick Edit

Upload references, let GenAnh suggest the best edit, then review the prompt.

0/5

Reference images
Paste image
Uploading image...
Create image

0/5

Reference images
Paste image
Uploading image...
Prompt
Translate prompt to Vietnamese
Image to prompt
Rewrite prompt
Rewrite prompt

Tell AI how to rewrite your current prompt.

Rewrite instruction
Uploading image...
Analyzing image...
Translating prompt...
GPT Image 2
Auto
1:1 Square
3:4 Portrait
4:5 Portrait
2:3 Tall
9:16 Vertical
4:3 Landscape
3:2 Wide
16:9 Widescreen
1K

Recommended for most use cases

2K

Higher detail, balanced

4K

Maximum resolution

To process this request, GenAnh sends your prompt and any images you upload or select to a third-party AI image service. That can include faces or likenesses visible in those photos. Data is used only to generate or edit the image you asked for.

I allow GenAnh to send my prompt and uploaded images to the third-party AI image service for this request.

Details are in the Privacy Policy sections “Third-party AI image processing” and “Face data in uploaded photos”.